Privacy Statement

Why this Privacy Statement?

In the course of our services, we process your personal data. We place a high value on your privacy and will treat these personal data confidentially and with care. Personal data are processed in accordance with legal provisions, such as the Data Protection Act, and from 25 May 2018, the General Data Protection Regulation (GDPR). In this privacy statement, we would like to inform you about this in more detail.

Applicability of the Privacy Statement

This privacy statement provides information about the processing of personal data by or on behalf of Testgroep B.V. and applies only to the use of personal data of its customers and visitors of www.testgroup.nl, www.testgroup.be and www.testgroup.com.

This privacy statement does not apply to third-party websites, such as websites or apps to which Testgroup B.V. refers on its website and in its communications. Testgroep B.V. advises you to consult the privacy policies of these third parties on the respective websites.

Identity of Testgroup B.V.

Testgroep B.V. is the data controller within the meaning of the Data Protection Act and – from 25 May 2018 – the General Data Protection Regulation. This privacy statement provides information about the collection and processing of personal data by or on behalf of Testgroep B.V.

Testgroep B.V. is registered with the Chamber of Commerce under number 34271193. Testgroup B.V. is located and has its office at Van Oldenbarneveldtstraat 9-2, (1052 JN) Amsterdam, and can be contacted via email at info@testgroup.com.

How do we collect personal data?

Testgroep B.V. can obtain information from you in the following ways:

• Directly from you: for example, by entering into an agreement with us, if you contact us by email, phone, or in writing, or by subscribing to our newsletter.
• Via our own website: for purposes such as the exercise, improvement, and registration of our services, we collect various data through our website, including through the use of cookies.
• Via third parties: we may use the services of third parties. These third parties act on behalf of Testgroup B.V. This privacy statement also applies to the data collected through these third parties when they act as processors for Testgroup B.V. We are not responsible for the collection of data that does not take place on behalf of Testgroup B.V. In this regard, we refer you to the privacy policies of the respective third parties.

What personal data do we collect?

Testgroep B.V. may process personal data about you because you use the services of Testgroep B.V., and/or because you provide these yourself when filling out, for example, a contact form on the website. Testgroup B.V. may process the following personal data:

• Contact and account details – such as the name, address, telephone number, email address, and login details provided by you.
• Payment and billing details – if you enter into an agreement with us, we need your bank details for financial processing.
• Website data – such as IP address, traffic and location data, and information about the use of our website(s).

For what purposes do we collect your personal data?

Testgroep B.V. uses obtained personal data primarily for the execution of the agreement we enter into with the customer in the context of the practice of psychotherapists and psychologists and for internal administration. More specifically, we ask you to share your personal data with us for the following purposes:

• For entering into, maintaining, and improving the contractual relationship with its (potential) customers, or for improving services and products.
• For applying and fulfilling legal obligations.

Testgroup B.V. may send newsletters by email. If you no longer wish to receive a newsletter, you can use the unsubscribe link at the bottom of the newsletter.

Personal data will not be used for purposes other than those described above.

With whom do we share your personal data?

Testgroep B.V. may share your personal data with companies affiliated with Testgroep B.V., its clients, subcontractors (such as processors) who provide services or carry out assignments on our behalf, suppliers, government agencies, and other business contacts.

Testgroep B.V. may be required to disclose your data due to a legal obligation imposed on Testgroup B.V. and/or in response to requests from authorities.

Testgroep B.V. has taken the necessary organizational and contractual measures to ensure that personal data are processed and protected in accordance with European and Dutch legislation.

What cookies do we place?

Our website uses cookies to store technical information. Cookies are small information files that a website leaves on your device, tracking your activities within our website. These include:

• The visitor's IP address;
• The date and time of the visit;
• The URL of the referring site (the site from which the visitor came);
• The pages visited on our website;
• Information about the browser used (type and version, operating system, etc.).

Technical information and cookies are used by us to make your visit to the website easier and to optimize the performance and user experience of the website. Cookies can be placed by Testgroep B.V.itself as well as by other parties with whom Testgroup B.V. collaborates. Below you will find an overview of the types of cookies placed via the Testgroup B.V. website:

Functional Cookies

Testgroep B.V. places cookies that are necessary for the website to function properly and to deliver a requested service. These cookies are used to save certain user and preference settings, store any login details, and optimize the user-friendliness of the website.

Analytical Cookies

Testgroep B.V. uses analytical cookies, such as Google Analytics cookies, to collect information about the use of the website. This includes the number of website visitors, the pages visited, and the duration of their stay. The collected data is used to improve the services and tailor the content of the website to the wishes and needs of the users.

Testgroep B.V. has entered into a processing agreement with Google for the use of Google Analytics. This agreement ensures that Google Analytics cookies are set in the most privacy-friendly manner. Testgroup B.V. has not given Google permission to use information obtained via Testgroup B.V. for other Google services.

Tracking or Advertising Cookies

Tracking cookies are cookies that collect data about the (internet) behavior of the website user. These tracking cookies are used to optimize the user's use of our website. For example, these cookies are used to record information about the visit so that relevant information can be used during the next visit, such as pre-filling forms or offering advertisements that match the user's (search) profile.

Disabling Cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

How long do we retain your data?

Testgroep B.V. does not retain your data longer than necessary for the execution of the agreements and in any case no longer than two years after the agreement has ended, unless this is necessary to comply with a legal retention obligation.

What are your rights?

You are responsible for ensuring that Testgroep B.V. has the correct personal data. You can object in writing to the use of certain data by Testgroep B.V. or request access to, correction, and/or deletion of your (personal) data via the email address info@testgroup.com. Upon written request, any corrections you communicate will be processed. Testgroep B.V. will respond to your request as soon as possible, but within four weeks.

Complaints about the use of personal data can be addressed to Testgroep B.V. or to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

How do we secure your personal data?

Testgroep B.V. takes the protection of personal data very seriously and takes appropriate physical, administrative, organizational, and technical measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

If you nevertheless have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of your personal data, you can contact Testgroep B.V. via info@testgroup.com.

Changes

We may change our privacy policy. Changes to our privacy policy will be adjusted in this privacy statement. Therefore, we advise you to regularly review our current privacy statement for any changes.

Questions, Comments, Complaints

If you have any questions, comments, or complaints following this privacy statement or about how Testgroup B.V. handles your personal data, you can contact us by email at info@testgroup.com.

Privacy Statement for the Bridge Assessment Platform (www.bridge-assessment.com and www.assessments-online.eu)

Privacy Statement TESTGROUP

TESTGROUP sees it as its responsibility to protect your privacy. This statement explains the privacy policy of TESTGROUP. By using or participating in our services, you accept this privacy policy and give TESTGROUP permission to use your personal data for its services.

1. About TESTGROUP TESTGROUP is a publisher of software for online assessments. A description of TESTGROUP can be found on www.testgroup.nl, www.testgroup.be and www.testgroup.com.
2. What data do we collect and for what purpose? Depending on the specific service, TESTGROUP stores various data about you:

2.1 Personal Data Name, address, date of birth, education level, gender, email address. Personal data are necessary to create unique users and to use the correct norms. The retention period for this data is two years. Such a period is necessary for creating group reports as well as for reissuing reports to candidates if they have lost their report. Upon request, the data can be anonymized immediately after an assessment. This means the following: name and email address are removed, and only the first four digits of the postal code are kept for the residential address.

2.2 Responses to Questionnaires All responses to questionnaires are stored, along with the time they were answered. This data is used by TESTGROUP to monitor progress in the various questionnaires as well as to calculate the scores at a later time. The responses to questions are permanently stored in the TESTGROUP database to enable further development of the questionnaires.

2.3 Responses to Open Questions (e.g., in 360-degree assessments) All responses to open questions are separately stored in the TESTGROUP database. The retention period for this data is two years. Such a period is necessary for creating group reports as well as for reissuing reports to candidates if they have lost their report. These data are not used for research; therefore, the data will be completely deleted after two years.

2.4 Scores Once the required questionnaires have been completed, the test scores can be calculated by TESTGROUP. These scores are translated into norm scores, where a specific norm group is chosen based on the personal data. The norm groups are selected based on personal data: gender, age, and education. The test scores are permanently stored separately in the TESTGROUP database to enable further refinement of the norms and to conduct scientific research on these test scores. After two years, the test scores are automatically anonymized.

1. Servers Your data is stored on TESTGROUP's own servers. As a result, the data is not accessible to third parties.
2. Data Retention Period After the completion of the work, TESTGROUP retains your data for two years. After two years, your personal data will be deleted, which means that your test reports can no longer be provided. In addition, after this period, you no longer have the right to access and/or receive your file, as the file no longer exists.
3. Security of Your File Your data is stored by TESTGROUP in such a way that no one has access to your file without the permission of TESTGROUP. This way, the confidentiality of your data is preserved.
4. Confidentiality TESTGROUP and its employees are always bound to confidentiality of all knowledge derived from the work, provided this information is of a confidential nature. This confidentiality also continues after the work has been completed.
5. Disclosure of Data to Third Parties Only if you give permission as the client of your assessment will your personal data be shared with third parties, excluding your employer. You have the right to block the provision of your report to your employer. Blocking is not possible if there is a legal requirement that indicates the report must be provided. In this case, you will be given the opportunity by the client to express any objections to your report.
6. Information Sharing for Research and Statistics For the purposes of research and statistics, TESTGROUP may provide data and assessments to third parties. In this case, TESTGROUP ensures that the data is provided in such a way that the person’s identity is excluded. This does not apply if it is not possible for the purpose of the research. In such a situation, the data will only be provided to third parties if you give your consent.
7. Security of Personal Data TESTGROUP ensures adequate security procedures to protect your personal data against loss or any form of unlawful processing. TESTGROUP strives to avoid unnecessary collection and further processing of your personal data as much as possible. TESTGROUP periodically has an audit performed by a specialized third-party external party on the functioning of our security policy and procedures. This includes testing the TESTGROUP software for vulnerabilities.
8. Cookies For commercial sites, TESTGROUP uses Google Analytics; however, this information is only used to compile reports on website activity regarding the use of the website by visitors. The statistics are kept anonymously. TESTGROUP does not use tracking cookies for online tools and only stores the session ID, browser language, and the IDs of the tests being taken.
9. Accessing, Modifying, and Deleting Data It is possible to view, modify, or delete your personal data collected by TESTGROUP. The client of your online assessment will give you access to your data if you request it. In addition, the client of your online assessment will correct the data in your file if you can demonstrate that it is: a) incorrect, b) incomplete, or c) irrelevant to the purpose of the file. If you submit a written request for the destruction of your file, the client is obliged to proceed with its destruction. Before TESTGROUP proceeds with the above actions, you must first contact the client of your assessment.