What is 360-degree feedback and how does it work?
Products
Wednesday 14 May 2025What is 360-degree feedback?
When an employee receives feedback from multiple sources, it’s known as 360-degree feedback. This method provides a well-rounded view of the employee’s performance, with input from supervisors, mentors, colleagues, and even external partners like suppliers or customers.
Unlike feedback that comes from one person or only looks at an employee's role, 360-degree feedback includes views from many sources. This complete approach aims to support both personal and professional growth, helping employees improve and perform at their best.
When is 360-degree feedback used?
360-degree feedback is often used during employee appraisals but can also help with personal development. This method gathers feedback from many people, giving the employee different perspectives. Organizations can use 360-degree feedback in annual reviews and have regular roundtable discussions throughout the year. This approach encourages employees to work on their growth. The goal is to find opportunities for improvement rather than just pointing out weaknesses. It’s important to give feedback in a supportive way that helps the employee perform better, rather than making them feel belittled.
Is 360-degree feedback widely used by organizations?
In many organizations, 360-degree feedback is a regular part of how people grow and develop. There’s often a whole structure built around it — with personal development plans that are reviewed each year and feedback coming from different angles: your manager, your colleagues, your clients, and even yourself.
That’s what makes it so valuable. You don’t just learn how you see yourself — your strengths, your challenges — but also how others experience working with you. It gives you a broader perspective and helps you grow in your role.
Want to take it a step further? Try combining 360-degree feedback with personality insights, like the 4-color personality test. It helps teams understand how different personality types communicate and work together.
Curious how to apply it in your organization? This guide explains exactly how to do that: 👉 A detailed guide for using a 4-color personality test in organizations
If the results from your 360-degree feedback are all over the place, that’s not a bad thing — it just means there’s something to learn. Maybe there are areas where you can grow, or maybe you're doing much better than you thought and deserve a pat on the back.
In workplaces where giving and receiving feedback is part of the culture, you often don’t even need to ask for it — it’s simply part of how people work together. The key is not to treat 360-degree feedback as just another task to tick off, but to actually use it. That’s what helps you stay sharp, keep growing, and continue developing both personally and professionally.
If you are required to be judged by your colleagues, keep the following in mind:
The benefits of 360-degree feedback
Both mandatory and voluntary 360-degree feedback evaluations give a well-rounded view of performance. Standard evaluations, where only the manager gives feedback, lack this balanced perspective. The positive impact of a good 360-degree evaluation on team productivity is often more important over time than its effects on individual employees.
More information for 360-degree feedback
Do you want to know more about 360-degree feedback? Please contact TestGroup.
Order: 360-degree feedback
You can order 360-degree feedback for your employee(s) here. TestGroup can organize the 360-degree feedback for you, but you can also do it independently through an account on the Bridge Assessment Platform.
Video: manage your 360-degree feedback with the Bridge Assessment Platform
Do you want to take 360-degree feedback in-house? With an account on the Bridge Assessment Platform, you can independently deploy The Bridge 360. You can choose from administration via credits or you can opt for a subscription with unlimited use.